Shipping policy
At SehatRaj, we are committed to delivering your orders safely and efficiently across India. Please read our Shipping Policy carefully to understand our shipping process, timelines, and delivery terms.
Order Processing
All orders are processed after successful payment confirmation.
Orders are typically processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next working day.
Once your order has been shipped, you will receive shipping confirmation and tracking details via the contact information provided during checkout.
Shipping Coverage
We currently ship across India.
Delivery availability may vary depending on the serviceability of your location by our courier partners.
Estimated Delivery Time
Estimated delivery timelines are as follows:
✔ Metro Cities: 3–7 Business Days
✔ Tier 2 & Tier 3 Cities: 4–9 Business Days
✔ Remote Locations: 5–12 Business Days
Delivery timelines are estimates and may vary due to unforeseen circumstances, weather conditions, public holidays, courier delays, or regional restrictions.
Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before payment is completed.
From time to time, SehatRaj may offer free shipping promotions on eligible orders.
Order Tracking
Once your order has been dispatched, tracking information will be shared through the contact details provided at the time of purchase.
Customers can use the tracking details to monitor the delivery status of their shipment.
Delivery Delays
While we strive to ensure timely delivery, SehatRaj shall not be held responsible for delays caused by:
- Courier partner delays
- Natural disasters
- Weather conditions
- Government restrictions
- Public holidays
- Transportation disruptions
- Incorrect shipping information provided by the customer
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address, postal code, or contact information is provided, SehatRaj shall not be responsible for delivery failures, delays, or additional shipping costs.
Damaged or Missing Shipments
If you receive a damaged package or if any item is missing from your order, please contact us within 48 hours of delivery.
To assist with verification, customers may be required to provide photographs of the package and products received.
Order Cancellation
Orders may only be cancelled before they have been processed and dispatched.
Once an order has been shipped, cancellation requests cannot be accepted.
Contact Information
For any shipping-related questions or concerns, please contact us:
SehatRaj
Email: sehatrajayurvedindia@gmail.com
Address:
428, Singapore Green View Premium NX2,
Near DCM School, Dewas Naka,
Indore, Madhya Pradesh – 453771, India
Policy Updates
SehatRaj reserves the right to modify, update, or change this Shipping Policy at any time without prior notice. Any changes will be posted on this page.